Festive Gal Reviews

Orders from Festive Gal are shipped from their Glitter Studio in Denver, CO within 3-5 business days. All items are made-to-order. This allows customers to customize the colors etc. It's always helpful to add a note to the order with a time-sensitive deadline so that Festive Gal can do their best to accommodate the rush request. After the order is placed, an email notification with shipping details and updates will be sent. A tracking number will also be provided. Please make sure to verify that the shipping address is correct, all items will be sent to the address shown at the time of checkout. Festive Gal is not responsible for lost, stolen or delayed packages. Once it leaves their shop, they can’t control the delivery times by the shipping carrier. USPS shipping times are not guaranteed, while UPS Shipping times are. If a package marked as "delivered" cannot be found, check with the local post office for more in-depth answers. A claim must be filed directly with the shipping carrier. Due to the COVID-19 pandemic, USPS and shipping carriers are experiencing a huge increase in shipping volume. It’s taking longer for carriers to deliver packages during this time. Festive Gal is not responsible for any delays that arise after the item has been sent out. All shipping times are estimates, based on USPS shipping. Please upgrade to expedited shipping if the shipment is time-sensitive to best ensure delivery by the date needed. Thanks for the grace and understanding as we all navigate this crazy world of Covid-19.

Festivegal.com is a platform that offers a variety of products and services for various occasions. One of the popular offerings includes Custom Christmas Crowns & New Year's Eve Crowns. These crowns are designed to make a statement and bring on the party, making holiday celebrations extra-festive. The website also provides festive party decor inspiration for events like bachelorette parties, bridal showers, birthdays, baby showers, and at-home gatherings. Customers are encouraged to follow Festive Gal on Instagram for more party inspiration and examples of products being used in real life.

Festive Gal offers a wide range of products. These include various types of crowns such as the 100 Days Brighter Crown, 100 Days Smarter Crown, 100% That Birthday Bitch Crown, and 100% That Witch Party Crown. They also offer Adult Birthday Mini Sombrero Hat, Aged To Perfection Crown, and Alabama ('Bama) Party Headband. In addition to these, they have Baby Birthday Mini Sombrero Hat, Baby Shower Serape Sash, Bachelorette Mini Sombrero Hat, and Be Mine Valentines Party Crown. Other notable products include Birthday Babe Party Crown, Birthday Bebe Crown, Birthday Bitch Party Crown, and Birthday Lifestyle Crown. They also offer customizable party products that are fun, unique, and modern for bachelorette parties, weddings, birthdays, and holidays. Festive Gal carries a selection of wholesale customizable products, party supplies products, greeting cards products, and more for your store.

Festivegal.com is a website that offers unique, sparkly, and fun party supplies. The products are designed in Denver, CO, and the business is woman-owned. The site provides a variety of customizable party products that are fun, unique, and modern. These products are perfect for various occasions such as bachelorette parties, weddings, birthdays, and holidays. The site's motto is "It's not a party without a crown!" indicating their specialty in creating custom party crowns. They have designed thousands of unique phrases to fit on top of a party crown. Festive Gal has over 11,000 5-star reviews and has sold over 100,000 products to more than 70,000 festive customers.

To get in touch with the customer service at festivegal.com, there are a couple of options. One can use the contact form available on their website. Alternatively, direct emails can be sent to festivegal@festivegal.com. For any issues with an order, it's recommended to contact kylie@festivegal.com within 7 days of delivery. Remember to include the order number in the email.

Festive Gal's Return Policy states that if there are any problems with the order, the customer service should be contacted within 7 days of delivery. The order number should be included in the communication. Unauthorized returns will not be accepted or processed. Returns are not accepted on custom-made products. This includes items such as Custom phrase party crowns, Crowns with custom ages, Any party crowns with a year, Custom Sashes, Custom Hats, and Custom Stanley Name tags. Stanley Name tag products are FINAL SALE. If a name tag doesn't fit a cup, it's likely due to the wrong style cup. These name tags fit the Stanley Quencher H2.0 tumblers, they will not fit the old-style of Stanley lids. The version of the cup should be checked before making a purchase. If the wrong size of name tag is received, an email should be sent with a photo of how the name tag fits. Shipping charges on returns are not refunded. The customer will be responsible for return shipping charges on the order. If a return label is provided, the cost of the return shipping will be deducted from the refund. If free shipping was received on the order when the purchase was made, the customer will be responsible for the original shipping costs as well as the return shipping costs when returning all or part of the order. The original shipping costs will be deducted from the refund. Orders delivered to incorrect addresses supplied by buyers will not be replaced or refunded. The shipping address should be triple checked to ensure it is current and spelled correctly before completing the purchase. If the item is defective, damaged, or the wrong item is received, the issue should be brought to attention within 7 days of the item being marked as delivered. Returns will not be accepted for products that have a YEAR such as "2024" for graduation or new years. Shipping should be upgraded accordingly to receive the time-stamped crown in time before the holiday. Returns will not be accepted just because an order arrived after the deadline. All shipping estimates are estimates and are not guarantees. If there is a tight deadline, an email can be sent to discuss expedited shipping options to meet the deadline before placing the order. This way, deadlines and expectations are clear.